LG Subscribe Malaysia FAQ — Clear Answers, Fast Help.

A1. A monthly plan to use selected LG appliances with scheduled care (e.g., filters, check-ups). It’s designed for Malaysian homes that prefer predictable fees and simple upkeep. 

A2. Malaysian residents (21+) with valid ID and standard credit checks. 

We’ll guide you step-by-step on 📲 WhatsApp. 

A3. The Starling Mall, Petaling Jaya. We serve Klang Valley. 

Visit or chat first—we reply fast daily. 

A4. Send us your needs on📲 WhatsApp. 

We shortlist models, confirm the plan, and guide your approval. 

A5. Popular colours sell fast. We’ll confirm availability and suggest close alternatives if needed. 

A6. Yes—free, practical comparison for Malaysian homes (room size, habits, budget). No hard sell. 

A1. Your monthly fee is half the standard rate for the first 9 billing cycles on eligible models; after that, it continues at the plan’s standard fee. 

A2. The plan continues at the normal monthly fee. Talk to us anytime if you wish to switch or upgrade. 

A3. Most approved plans don’t require a deposit. We’ll highlight any one-off charges (if applicable) before you confirm. 

A4. Monthly auto-debit with the card you set up during approval. We’ll guide you or via 📲 WhatsApp. 

A5. Usually one promo per subscription. We’ll apply the best available offer for you. 

A6. Fees follow the plan you agree to. If offers change later, we’ll advise your options transparently. 

A1. Typically a few working days (subject to model/slot). We’ll propose the earliest available date. 

A2. Yes—placement, electrical/piping checks (where relevant) and daily-care tips are included. 

A3. It includes scheduled care (e.g., filter replacement/inspection) during your plan. We’ll let you know the cycle for your model. 

 A4. Just 📲 WhatsApp us—most questions are solved quickly. For service requests, we’ll arrange the next steps. 

A5. We’ll explain options based on your plan terms. Chat us—no pressure, just clear guidance. 

If you drink hot and iced drinks daily, pick hot/cold. If you mainly want safe daily water with compact size, ambient works well. 

Share your room size and habits (pets, allergies). We’ll match a unit for steady, quiet cleaning. 

Small bedrooms fit 1.0–1.5HP; living halls often need 2.0–2.5HP for quick, stable cooling. We’ll fine-tune based on your room. 

A combo saves space and time. 

A separate heat pump dryer is gentler on fabrics—great if you dry often. 

French Door offers wide shelves for trays. 

Side-by-Side keeps frozen items at eye level. 

We’ll also match capacity to family size. 

Around 2.5–3.5m viewing distance fits 65–75". If your wall allows and you want cinema nights, go 75". 

Yes—tuned to lift voices so TV shows and movies are easier to follow at comfortable volume.
 

Put it where air circulates—wardrobes, bedrooms or laundry areas. It also helps on rainy weeks for indoor drying. 

We’ll check stock and your location, then arrange the earliest convenient slot. 

Yes—we’ll guide simple prep (power, drainage or airflow) so the setup is tidy and practical. 

The service period depends on the product and plan. We’ll confirm the duration for your selection. 

Message us on 📲 WhatsApp anytime. 

We’ll assist and coordinate with authorised service as needed. 

We’ll follow the LG Subscribe terms for your plan. Share your situation and we’ll guide the process.